in Windows 10, 'event' should bring up 'View event logs'. click Start (or WinKey-R), then type "event viewer" into the search box. If you check the Event Viewer, does that give an error code or 'Faulting Module' file name that might help identify the cause of the crash? That usually causes an immediate crash though, with no black screen. Crashes on startup with faulting module names of ntdll.dll and EZFRD64.DLL, can (particularly for the latter) be related to USB controllers or PS2 to USB adapters (for various games). If you have any generic or obscure USB controllers (or other devices) plugged in, try disconnecting them. FoolWolf: I can't start the game at all Are you shutting down all non-essential programs (especially anti-virus) before starting the game? Firewalls can cause conflicts (generally on startup or loading screens) and overlays from graphics tweaking/monitoring programs or chat programs can also caused issues.
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